A dispatch supervisor's responsibilities include: 

• Dispatching: Ensuring that loads are delivered to customers within the company's time frame 
• Troubleshooting: Resolving overfills and shortages at customer locations 
• Coordination: Overseeing coordination with customer experience and sales on exceptions, rush orders, and order changes 
• Monitoring: Monitoring reports to ensure that all deliveries are completed on time 
• Scheduling: Scheduling dispatchers for the week and filling in any vacant spots 
• Routing: Supervising the creation of daily dispatch routes using routing and load balancing software 
• Compliance: Ensuring compliance with policies, procedures, and standards 
• Reporting: Monthly reporting