Duties and Responsibilities:

• Perform pre-call analysis and check the status by calling the payer or using IVR or web portal services
• Should have good knowledge in Denial management and able to work with minimal supervision and guidance
• Maintain adequate documentation on the client software to send the necessary documentation to insurance companies and maintain a clear audit trail for future reference
• Record after-call actions and perform post-call analysis for the claim follow-up
• Assess and resolve inquiries, requests, and complaints through calling to ensure that customer inquiry are resolved at the first point of contact
• Provide accurate product/ service information to the customer, research available documentation including authorization, nursing notes, medical documentation on client's systems, interpret explanation of benefits received, etc prior to making the call
• Perform analysis of accounts receivable data and understand the reasons for underpayment, days in A/R, top denial reasons, and use appropriate codes to be used in documentation of the reasons for denials/underpayments
• Knowledge preferred for potential candidates:
• Accounts receivable follow-up/denial management for US healthcare customers
• Fluent verbal communication abilities/call center expertise
• Knowledge of Denials management and A/R fundamentals will be preferred
• Willingness to work continuously in night shifts
• Basic working knowledge of computers.
• Prior experience of working in a medical billing company and the use of medical billing software will be considered an advantage. We will provide training on the client's medical billing software as part of the training.
• Knowledge of Healthcare terminology and ICD/CPT codes will be considered a plus
• We are hiring experienced resources
• Able to Handle the Team

Company Benefits:

· 5 Days working

· Fix working Hours

· Achievable targets

· Paid Birthday Leave

· Friendly Environment

Additional Allowance:

• Yearly bonus
• Food provided Thrice

Required*

*The candidates must have at least 3+ years *

Salary: 25000 to 35000 PM

Education Requirements

·        A bachelor’s degree is a must

Job Types: Full-time, Permanent

Schedule:

• Fixed shift
• Monday to Friday
• Night shift

Supplemental Pay:

• Yearly bonus

Language:

• English Fluency (Required)

Work Location: In person

Interested candidates can reach us (No hidden charges)

Farhana Pathan

Senior HR Recruiter

Direct : 9327390791