Qualifications and Skills

• Proficiency in India Mart Portal (Mandatory skill)
• Experience as a sales assistant (Mandatory skill)
• Strong customer service skills with the ability to manage customer relationships effectively
• Understanding of sales techniques and the ability to apply them in a practical setting
• Deep product knowledge to provide accurate information to clients
• Effective communication skills, both verbal and written, to interact with clients and team members
• Skilled in negotiation to close deals and maintain client satisfaction
• Problem-solving ability to handle client issues and provide timely resolutions

Roles and Responsibilities

• Assist the sales team in managing client interactions through the India Mart Portal.
• Maintain and update client records and follow up on client inquiries promptly.
• Provide detailed product information to clients and support them in their purchasing decisions.
• Coordinate with internal teams to ensure timely delivery of products and services to clients.
• Handle customer service inquiries and resolve any issues related to sales and services.
• Support the sales team in preparing reports and documentation required for meetings and presentations.
• Assist in the development and implementation of sales strategies to achieve company targets.
• Monitor market trends and competitors to provide insights and suggestions for business improvement.