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After Sales Service Specialist
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After Sales Service Specialist4
Applications
4
Applications
Ahmedabad
Full-Time
Junior: 1 to 3 years
₹ 25K - ₹ 30K (Per Month)
Posted on Jul 16 2024
About the Job
Skills
Electric Vehicle Sales
Problem Solving
Communication Skills
Technical Knowledge
Negotiation Skills
Time Management
Analytical Thinking
Conflict Resolution
Qualifications and Skills
- Proven work experience in electric vehicle sales (Mandatory skill)
- Strong problem-solving abilities to address and resolve customer issues effectively
- Excellent verbal and written communication skills for clear customer interactions
- In-depth technical knowledge for understanding and resolving technical inquiries
- Proficient negotiation skills to handle customer concerns and offer satisfactory solutions
- Effective time management skills to balance various responsibilities and meet deadlines
- Strong analytical thinking to evaluate customer feedback and implement improvements
- Conflict resolution skills to manage and resolve customer complaints amicably
Roles and Responsibilities
- Provide excellent after-sales support to customers, addressing and resolving any issues they encounter
- Maintain thorough knowledge of electric vehicle products to offer informed assistance
- Handle warranty claims and coordinate with technical support teams to ensure timely resolutions
- Build and maintain long-term customer relationships through effective communication and support
- Keep detailed records of customer interactions and transactions to track issues and resolutions
- Analyze customer feedback to identify common issues and recommend improvements to products or processes
- Offer training sessions to customers on product usage and maintenance
- Collaborate with sales teams to relay customer insights and enhance service quality
About the company
Sri Sai Overseas Recruitments is a Manpower Recruitment & Consultancy Service provider. It was established in year 2019 and managed by Professionals previously employed in Gulf Countries in Oil & Gas Sector. The Operations are managed by Professionals who are having extensive work experience in managerial positions in Kuwait, Qatar & Oman and having the exposure to working environment, rules & r ...Show More
Sri Sai Overseas Recruitments is a Manpower Recruitment & Consultancy Service provider. It was established in year 2019 and managed by Professionals previously employed in Gulf Countries in Oil & Gas Sector. The Operations are managed by Professionals who are having extensive work experience in managerial positions in Kuwait, Qatar & Oman and having the exposure to working environment, rules & regulations of Middle East countries.
Sri Sai Overseas Recruitments is having complete awareness on Client’s expectations while recruiting people from India. The primary focus is on providing Manpower Recruitment & Consultancy Services in India, Middle East, European and other Countries globally. ...Show Less
Industry
Sta
Company Size
11-50 Employees
Headquarter
Varodara
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