Job Description – Desktop/Laptop IT Engineer

A Desktop Support Engineer Should Be Skilled And Solve The Hardware And Software Issues Of An Organization. The Work Should Be Done Remotely Or Onsite As Ad When Required. Hardware Installation, Software Upgrades, System Integrations, And Fundamental IT Issues Are Some Of The Primary Responsibilities Of A Support Engineer. An Individual Should Possess Good Problem-Solving Skills And Knowledge About Home And Office Systems To Gain This Position. A Support Engineer Template Should Mainly Include The Essential Tasks And Requirements Needed By An Organization. The Requirements Of Various Companies Will Differ According To Their Size And Nature Of Work.

Below Is Required Key Points In Job Role

1. Desktop Support

2. Remote Support

3. Software Troubleshooting

4. Hardware Troubleshooting

5. Network Printers

6. Network Sharing

7. Basic Networking

8. Vendor Co-Ordination

To-Do-List

1. Should Install And Maintain The Company’s Software And Equipment.

2. Identification Of Problems In Computers Systems And Providing Technical Solutions.

3. Should Be Able To Troubleshoot Various Technology Issues.

4. Help New Employees To Set Up Their Work Station.

5. Should Be Up To Date With The Upgrades And Maintain The Systems Updated.

6. Assist New Employees O How To Use The System Software And Apps.