Delhi
Full-Time
Junior: 1 to 2 years
12K - 25K (Per Month)
Posted on Jan 08 2025

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About the Job

Skills

Excellent communication skills
Problem-solving
Sales skills
Active listening
Persuasion
Customer service
Phone etiquette
Time management

Company Overview

Sardar Patel Academy & Research Centre, established in 2003, is a renowned education provider located in Delhi. With a mission to offer quality education at an affordable cost, the academy specializes in IT courses, teaching jobs, and university courses. Dedicated to delivering excellence, SPARC is committed to ensuring a rich learning experience with superior classroom environments, lectures, study materials, and resources, thereby positioning itself as a leading destination for learners.


Job Overview

We are seeking a motivated and enthusiastic Junior Telecaller to join our team at Sardar Patel Academy & Research Centre in Delhi. This full-time position involves engaging with prospective students and providing detailed information about our courses and services. The ideal candidate will possess excellent communication and sales skills to effectively communicate the benefits of our programs and assist in the enrollment process.


Qualifications and Skills

  • Excellent communication skills (Mandatory skill): Ability to convey information clearly and efficiently to prospective students.
  • Problem-solving skills (Mandatory skill): Capable of identifying issues and providing logical solutions.
  • Sales skills (Mandatory skill): Ability to persuade and convince potential students to enroll in our courses.
  • Active listening: Attentively listening to students' requirements to provide appropriate solutions.
  • Persuasion: Strong skills in persuading prospective students to consider our educational offerings.
  • Customer service: Providing excellent support and assistance to ensure a positive experience.
  • Phone etiquette: Professional and courteous phone manners to maintain a positive impression.
  • Time management: Efficient in managing time to ensure productivity and meet targets.


Roles and Responsibilities

  • Conduct outbound calls to potential students and provide detailed information about educational programs.
  • Engage and interact with prospective students to understand their educational needs and requirements.
  • Convince potential students to enroll in courses offered by the academy.
  • Maintain a database of prospective students and ensure timely follow-ups.
  • Work collaboratively with the admissions team to ensure a smooth enrollment process.
  • Stay updated with the latest course offerings and changes in the curriculum.
  • Achieve daily and monthly targets in terms of call quality and enrollment conversions.
  • Provide feedback and insights on how to improve telecalling scripts and processes.

About the company

A continuous effort for over the 21 years to teach well and at low cost! At Sardar Patel Academy & Research Centre, We are committed to providing you with best in the Field whether it is the classroom atmosphere, the quality of lectures/Class (ABT Classes) the study material, CSS plan, the test series or the guidance and information. Started in 2003 with 15-20 students with a mission to provide ...Show More

Industry

Education

Company Size

11-50 Employees

Headquarter

Delhi

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