Front Desk Staff
Front Desk Staff11
Applications
11
Applications
Jaipur
Full-Time
Junior: 1 to 3 years
₹ 8K - ₹ 20K (Per Month)
Posted on Jan 20 2024
About the Job
Skills
Customer Service:
Communication
Skilled Multi-tasker
Organization Skills
Problem Solving
Time Management:
- Customer Service:
- Greeting visitors and guests with a friendly and welcoming attitude.
- Responding to inquiries and providing helpful information.
- Handling complaints and resolving issues in a professional manner.
- Communication:
- Excellent verbal and written communication skills.
- Ability to convey information clearly and concisely.
- Active listening to understand and address guest needs.
- Multitasking:
- Managing multiple tasks simultaneously, such as answering phones, handling check-ins, and assisting with guest requests.
- Prioritizing and organizing tasks efficiently.
- Organization:
- Keeping the front desk area tidy and organized.
- Managing reservations and scheduling appointments accurately.
- Computer Proficiency:
- Familiarity with hotel management software or reservation systems.
- Basic knowledge of office software for tasks such as email communication and document preparation.
- Problem-Solving:
- Quick thinking to address unexpected challenges or guest issues.
- Finding solutions to ensure guest satisfaction.
- Professionalism:
- Maintaining a polished appearance and professional demeanor.
- Adhering to company policies and standards.
- Adaptability:
- Flexibility to handle a variety of tasks and adapt to changing circumstances.
- Ability to work well under pressure.
- Attention to Detail:
- Ensuring accuracy in guest information and reservation details.
- Paying attention to small details that contribute to a positive guest experience.
- Teamwork:
- Collaborating with other staff members to ensure smooth operations.
- Willingness to assist colleagues when needed.
- Time Management:
- Efficiently managing time to complete tasks promptly.
- Being punctual and reliable in fulfilling responsibilities.
- Cash Handling:
- Handling financial transactions accurately and securely.
- Reconciling cash drawers and maintaining financial records.
- Conflict Resolution:
- Resolving conflicts or disagreements with guests diplomatically.
- Knowing when to escalate issues to management.
- Language Skills:
- Proficiency in additional languages can be beneficial, especially in multicultural environments.
About the company
We are a community of passionate and crazy people "CREATORS", driven by a desire to create websites and web products that are invaluable, sustainable,
We are a community of passionate and crazy people "CREATORS", driven by a desire to create websites and web products that are invaluable, sustainable,
Industry
IT Services and IT Consul...
Company Size
11-50 Employees
Headquarter
Jaipur
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