Customer support
29
Applications

SORTIES TECHNOLOGIES

Bangalore Urban

Full-Time

Fresher: Less than 1 year

₹ 15K - ₹ 20K (Per Month)

Posted on Apr 22 2024

Tamil

telugu

Kannada

English

Hindi

Malayalam

Managing a team of representatives offering customer support.
Overseeing the customer service process.
Resolving customer complaints brought to your attention.
Creating policies and procedures.
Planning the training and standardization of service delivery.
Selecting and hiring new staff.
Monitoring the work of individual representatives and of the team.
Conducting quality assurance surveys with customers and providing feedback to the staff.
Possessing excellent product knowledge to enhance customer support.
Maintaining a pleasant working environment for your team.

About the company

sorties technologies pvt ltd

Industry

VENDERSHIP MANAGEMENT

Company Size

201-500 Employees

Headquarter

BAQNGALORE

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