Experience : Fresher

CTC: 2.5 Lac(s)

Job Description:

• Qualification:: B.Com/M.Com/BBM/BBA
• Time:: 8am to 8pm(Rotational Shifts)
• Number of days working:: 6 Days (1 day rotational off, apart from Sunday)
• LOP:: Mysore
• Experience level:: 0 – 1 year
• Should have good command and Fluency over English and Hindi + Any other regional language will be added advantage.
• Good knowledge and relevant experience on Direct taxation process and clauses. Problem solving skills and quick thinking to own & resolve customers’ issues independently, thoroughly & efficiently
• Excellent communication skills to attend/resolve client issues on calls/chat/mail.
• Excellent verbal, written communication, interpretation and active listening skills
• Ability to quickly and efficiently assimilate process knowledge.
• Effective probing & analyzing skills and capable of doing a multi-tasking of voice & data entry.
• Should be comfortable working from office.
• Being proactive and show the utmost respect for customer’s time.
• Good time management, ensuring all contacts with customers add value.