ENS-Technical Specialist Firewall                                                                          

    Job Title : Network Security Engineer

     Location : Bengaluru / Gurgaon

     Work Culture : Hybrid 3 days work from office , 2PM to 10 PM shift , 

• Palo Alto Firewalls including Panarama (VPN/IPS/Wildfire)
• ZScaler Cloud Proxies
• F5 server load balancing and security technology (GTM/LTM/ASM/AFM)

·        Conduct yourself as a seasoned technical professional.

·        ENS stakeholder, delivering regional ‘One team’ approach.

·        Responsible for operation excellence and taking appropriate ownership

·        Participate in and adhere to ENS engineering standards.

·        Responsible for resolving High Severity Incidents, providing technical support as required.

·        Monitor and manage ENS infrastructure and services, achieving OLAs and KPIs.

·        Work with suppliers and vendors to ensure all services meet expectation and SLA.

·        Provide Operational experience, helping further develop and elevate the ENS team.

·        Contribute to strategic direction of technologies (roadmaps) from a technical and theoretical perspective.

·        Ensure delivered solutions transition into ‘supportable services’ via the ready for service framework.

Mentor and cross train ENS staff as required.

 Your Skills and experience:

·        Degree holder in Computer Engineering, Telecommunications, or related disciplines.

·        Be considered as a network security expert, with deep subject matter expertise in a number of technologies and a broad understanding across network security and non-network technology.

·        Strong hands on experience of managing Network, Firewall and security products including but not limited:

o   Palo Alto Firewalls including Panarama (VPN/IPS/Wildfire)

o   ZScaler Cloud Proxies

o   F5 server load balancing and security technology (GTM/LTM/ASM/AFM)

·        Excellent understanding of network security architecture, design and support.

·        Excellent business scenes for a technical support environment.

·        Proven Service Management (ITIL) experience, specifically incident, problem and change management

·        Good analytical skill and able to solve complicated problem logically

·        Good command of spoken and written English

·        Good interpersonal skills, communication skills, project management skills and vendor management skills

·        Must be flexible in approach to work content and responsibilities.

·        Able to work under pressure within a busy environment and effectively multi-tasking

·        Must be a self-starter and able to work with a minimum of supervision.