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Customer Support Executive

Customer Support Executive
15
Applications
Surat
Full-Time
Fresher
Posted on Feb 21 2025
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About the Job
Skills
Customer Relationship Management (CRM)
LiveChat
Conflict Resolution
Multichannel Support
Customer Feedback Management
Good Communication skill
Experience : Fresher (with good english communication skill )
- Qualification : Graduate with any field
- Work Location : Surat, India
Requirements :
- Fluent in English verbal and written communication
- Client and audience query handling
- Overseeing the customer service process
- Resolving customer complaints brought to your attention
- Providing detailed information to customers
- Prompt response over Product Chat box
- Co-ordination with Technical team
- Offering exceptional customer service and satisfaction
- Taking feedback from the customers
- Maintaining a healthy relationship with the clients
Note: Only Surat local candidates can apply
About the company
Softpulse Infotech is a collective of creative talent who specialize in creating Shopify stores that win customers and increase sales. We specialized in building beautiful, easy to use e-commerce sites and we focus on creating higher conversions for our clients.
Softpulse Infotech is a collective of creative talent who specialize in creating Shopify stores that win customers and increase sales. We specialized in building beautiful, easy to use e-commerce sites and we focus on creating higher conversions for our clients.
Industry
IT Services and IT Consul...
Company Size
11-50 Employees
Headquarter
Surat
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Softpulse Infotech Private Limited is an innovative leader in the IT services and consulting industry. Headquartered in Surat, the company excels at crafting beautiful, user-friendly e-commerce sites on Shopify, aimed at boosting customer conversions and sales. With a creative and talented team of 11-50 employees, Softpulse Infotech is dedicated to helping clients succeed in the digital marketplace. For more details, visit our website at
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