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Customer Support Executive

Surat
Full-Time
Fresher
Posted on Feb 21 2025

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About the Job

Skills

Customer Relationship Management (CRM)
LiveChat
Conflict Resolution
Multichannel Support
Customer Feedback Management
Good Communication skill

Experience : Fresher (with good english communication skill )

  • Qualification : Graduate with any field
  • Work Location : Surat, India


Requirements :

  • Fluent in English verbal and written communication
  • Client and audience query handling
  • Overseeing the customer service process
  • Resolving customer complaints brought to your attention
  • Providing detailed information to customers
  • Prompt response over Product Chat box
  • Co-ordination with Technical team
  • Offering exceptional customer service and satisfaction
  • Taking feedback from the customers
  • Maintaining a healthy relationship with the clients



Note: Only Surat local candidates can apply

About the company

Softpulse Infotech is a collective of creative talent who specialize in creating Shopify stores that win customers and increase sales. We specialized in building beautiful, easy to use e-commerce sites and we focus on creating higher conversions for our clients.

Industry

IT Services and IT Consul...

Company Size

11-50 Employees

Headquarter

Surat

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