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Customer Support Executive

Surat
Full-Time
Fresher: Less than 1 year
Posted on Sep 16 2024

Not Accepting Applications

About the Job

Skills

fluent english
query resolving
Customer Relationship Management (CRM)
Teamwork
Presentation Skills
Communication

Experience: 0-1 year


  • Qualification : Graduate with any field
  • Work Location : Surat, India (on site)


Description:


  • Fluent in English verbal and written communication
  • Client and audience query handling
  • Overseeing the customer service process
  • Resolving customer complaints brought to your attention
  • Providing detailed information to customers
  • Prompt response over Product Chat box
  • Co-ordination with Technical team
  • Offering exceptional customer service and satisfaction
  • Taking feedback from the customers
  • Maintaining a healthy relationship with the clients
  • chance to gain experience with an IT company

About the company

Softpulse Infotech is a collective of creative talent who specialize in creating Shopify stores that win customers and increase sales. We specialized in building beautiful, easy to use e-commerce sites and we focus on creating higher conversions for our clients.

Industry

IT Services and IT Consul...

Company Size

11-50 Employees

Headquarter

Surat