Welcome to Snapivite, one of the leading agencies specializing in E-invites, printed invites,

wedding stationery, packaging, and gifting. With a comprehensive design and print facility,

Snapivite offers end-to-end solutions for all wedding-related needs. Boasting a track record of

14 years, our agency is renowned for its exceptional quality and innovative designs. Our stateof-the-art infrastructure ensures that every project is executed with precision and excellence.

Job Description:

We are seeking a dynamic and motivated candidate for managing our showroom, Sales & Client Servicing to join our team. This position is ideal for a detail-oriented professional with a passion for sales and customer service, who can effectively manage client relationships and drive sales growth.

Key Responsibilities:

Sales:

Ø Identify and generate new sales leads through various channels, including online research, social media, and networking.

Ø Conduct outbound sales calls and emails to prospective clients to introduce our products and services.

Ø Present and demonstrate our wedding invitation products to potential clients, highlighting key features and customization options.

Ø Develop and maintain a strong sales pipeline, tracking leads and opportunities in the CRM system.

Ø Negotiate and close sales deals, ensuring customer satisfaction and achieving sales targets.

Ø Handle store sales and assist walk-in customers, providing personalized service and guidance.

Ø Maintain the store, ensuring it is well-organized, presentable, and stocked with current product offerings.

Client Servicing:

Ø Serve as the main point of contact for clients, addressing inquiries and providing personalized assistance throughout the ordering process.

Ø Assist clients in selecting and customizing their wedding invitations&wedding stationery, ensuring their vision is brought to life.

Ø Coordinate with the design and production teams to ensure timely and accurate delivery of orders.

Ø Handle any client complaints or issues promptly and professionally, striving to resolve them to the client’s satisfaction.

Ø Build and maintain long-term relationships with clients, encouraging repeat business and referrals.

Qualifications:

Ø Bachelor’s degree in Business, Marketing, Communications, or a related field.

Ø Proven experience in sales and/or client servicing, preferably in the wedding or events industry.

Ø Excellent communication and interpersonal skills, with the ability to build rapport and trust with clients.

Ø Strong organizational and time management skills, with the ability to manage multiple tasks and deadlines.

Ø Proficiency in CRM software and Microsoft Office Suite.

Ø Creative problem-solving skills and a keen eye for detail.

Ø Ability to work independently and as part of a team in a fast-paced environment.

Ø Passion for weddings and a genuine interest in helping clients create their perfect day.