Text Copied!

Telecaller

Telecaller
13
Applications
Text Copied!
Not Accepting Applications
About the Job
Skills
Company OverviewWe, at Smartway Wellness Private Limited, are dedicated to making impactful contributions in the healthcare industry. Operating with a mission to enhance individual health through innovative solutions, we aim to transform healthcare product accessibility globally. With a workforce of 501-1000 employees headquartered in Ahmedabad, we continue our journey of offering affordable, accessible health-oriented products and services. For more details, visit us at here.
Job OverviewWe are looking for a dedicated and customer-oriented Telecaller to join our team in Ahmedabad. This is a mid-level, full-time position ideal for individuals with a passion for customer service in the healthcare sector. The selected candidate will handle communication to ensure customer satisfaction and retention, alongside following up on payment collections.
- Qualifications and SkillsPayment Follow-up (Mandatory skill) is crucial for efficiently managing and tracking customer payments.
- Fluency in English (Mandatory skill) is essential to ensure clear and effective communication with diverse clientele.
- Possess excellent communication skills to articulate inquiries and solutions accurately and persuasively.
- Exhibit active listening to properly understand and address customer concerns or questions.
- Utilize persuasion techniques to effectively promote healthcare products and assist in closing sales.
- Deliver outstanding customer service to enhance the customer experience and build lasting relationships.
- Demonstrate strong problem-solving skills to quickly and effectively resolve customer issues.
- Capable of managing time efficiently to handle multiple customer interactions and administrative tasks.
- Roles and ResponsibilitiesEngage with potential and existing customers via calls to discuss our healthcare products and services.
- Initiate payment follow-up calls to ensure timely collections while maintaining customer relations.
- Handle customer inquiries professionally, providing accurate information about company offerings.
- Maintain detailed records of customer interactions for future reference and improvement of processes.
- Contribute to team targets by achieving personal sales and service goals set by management.
- Identify customer needs and recommend suitable healthcare products to enhance sales opportunities.
- Participate in team meetings to improve communication strategies and share customer feedback.
- Collaborate with the team to create and implement innovative ways of enhancing customer satisfaction.
About the company
Industry
Pharmaceuticals
Company Size
501-1000 Employees
Headquarter
Ahmedabad
Other open jobs from Smartway Wellness Private Limited
Account Executive
Smartway Wellness Private Limited
+2 More Skills
Posted on February 25 2025
Accountant
Smartway Wellness Private Limited
+4 More Skills
Posted on February 28 2025
Powered By
