Company Overview

Smartway Wellness Private Limited is a pioneering company in the pharmaceuticals industry headquartered in Ahmedabad. With 501-1000 employees, we are committed to enhancing individual health and well-being through innovative solutions. Our mission is to make healthcare products accessible to all, providing reliable information and support at each step. To know more about us, please visit our website at smartwaywellness.com.

Job Overview

We are seeking a dedicated Executive Collection to join our team at Smartway Wellness Private Limited. This is a mid-level, full-time position located in Ahmedabad. The role involves managing and overseeing the accounts receivable operations, ensuring timely recovery of payments, and maintaining strong customer relationships. If you have a knack for financial analysis and debt recovery, we would love to hear from you.

Qualifications and Skills

• Strong communication skills to articulate collection strategies to clients and negotiate payment terms effectively.
• Leadership abilities to motivate and guide the collections team, ensuring peak performance levels.
• Expertise in financial analysis to evaluate the payment capacity of clients and forecast collection trends.
• Proven experience in customer relationship management with a focus on maintaining positive client relationships.
• Proficiency in debt recovery techniques and strategies to minimize outstanding debts and optimize cash flow.
• Legal knowledge to understand compliance requirements related to collections and negotiate legally enforceable agreements.
• Ability to conduct payment follow-up and reminders in a consistent manner while maintaining professionalism.
• Problem-solving capabilities to address and resolve any issues that hinder timely collection of payments.

Roles and Responsibilities

• Manage and oversee the daily operations of the collections department to ensure efficient and effective processes.
• Develop and implement strategies for reducing payment delinquencies and improving the accounts receivable turnover rate.
• Review and analyze aged receivables reports to identify slow-paying accounts and initiate appropriate collection actions.
• Establish and maintain strong relationships with customers to ensure timely receipt of payments and address any discrepancies.
• Coordinate with the legal team for any escalations requiring legal intervention or action plans.
• Provide leadership, support, and training to team members to enhance their performance and professional growth.
• Monitor collection activities and follow-up on past due accounts to ensure compliance with company policies.
• Prepare regular reports on the status of collections and account receivables for management review.