Key Responsibilities

• Responsible for calling Insurance companies (in US) on behalf of doctors/physicians and follow up on outstanding Accounts Receivable.
• Manage A/R accounts by ensuring accurate and timely follow-up.
• Should be able to convince the claims company (payers) for payment of their outstanding claims.
• Understand the client requirements and specifications of the project.
• Handling patients' billing queries and updating their account information.
• To check the appropriateness of the insurance information given by the patient if it is inadequate or unclear.
• Post cash and write off the contractual adjustments accordingly while working on the accounts.
• Ensure that the deliverable to the client adheres to the quality standards.
• Must be spontaneous and have a high energy level.
• A brief understanding of the entire Medical Billing Cycle.
• Must be willing to work in Night Shifts.
• Maintains confidentiality of all information; abides with HIPAA and PHI guidelines at all times.
• Reacts positively to change and performs other duties as assigned.

Desired Candidate Profile

• Must have a High School Diploma or GED.
• Ready to work from the office.
• Immediate joiners Preferred.
• Should be willing to work in US Shift.
• Experience as an AR Caller in Healthcare Revenue Cycle Management process.
• Strong written and verbal communication skills.
• Good computer skills including Microsoft Office suite.
• Ability to prioritize and manage work queue.
• Ability to work independently as well as in a team environment.
• Strong analytical and problem-solving skills.
• Good typing skills with a speed of min 30-35 words /min.