Guest Service Representative

1

Applications

Hyderabad
Full-Time
Junior: 1 to 3 years
3L - 3L (Per Year)
Posted on Mar 25 2024

Not Accepting Applications

About the Job

Skills

Communication Skills
Problem-Solving
Attention to Detail
Time Management
Conflict Resolution
Guest Service Management
Hospitality Industry

Company Overview


Smaaash Entertainment Pvt. Ltd. is a pioneering interactive entertainment company founded by Mr. Shripal Morakhia. It offers a unique blend of virtual-reality games, sports, music, and dining experiences across its multiple locations in India and the US.


Job Overview


Junior Guest Service Representative with 1 to 3 years of experience in the hospitality industry. Full-Time position based in Hyderabad, Telangana, India.


Qualifications and Skills


  • Communication Skills
  • Problem-Solving
  • Attention to Detail
  • Time Management
  • Conflict Resolution
  • Guest Service Management
  • Hospitality Industry


Roles and Responsibilities


  • Providing exceptional guest service and creating memorable experiences for visitors
  • Handling guest inquiries, feedback, and complaints professionally and promptly
  • Ensuring the smooth operation of guest services and maintaining a positive atmosphere
  • Collaborating with the team to enhance the overall guest experience
  • Assisting in resolving guest issues and escalating complex matters as needed


*****ONLY FEMALES PREFERRED******





About the company

Welcome to SMAAASH - India's most acclaimed gaming and entertainment center, where the realms of sports, virtual reality, music, and dining converge to create an immersive, interactive, and innovative social experience for families, friends, and children alike With 13 centers spread across 11 Cities in India, SMAAASH is a household name. Our comprehensive entertainment hubs cater to the young and ...Show More

Industry

Arcade Games & Entertainm...

Company Size

501-1000 Employees

Headquarter

Mumbai, Maharashtra

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