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Team Lead AR CALLER
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Team Lead AR CALLER44
Applications
44
Applications
About the Job
Skills
Key Responsibilities and Duties:
The Senior Team Leader is responsible for several areas that are key to
success for the Company, an outsourced billing service in the U.S. healthcare
industry. In this role you are someone who is responsible for monitoring
assigning performance, taking action when necessary. You are
responsible for identifying issues and alerting the appropriate parties before
these issues are identified by the Account Managers / client. Your job is to
enhance and expand the capacity of your Team Leader, allowing the company to
expand the scope of its teams to include a much larger client base. A deep
and thorough understanding of the entire process followed by the company
production workers in all shifts is a must. Duties include overall
responsibility for increasing the collection. In addition, you are responsible
for several other key quality assurance measures including monitoring the
billing and cash work flow by reviewing AR production along with the Team
Leaders of Day and Night. Finally, you will have some responsibility in client
management and communication as well as escalating communications to
the Senior Account Manager whenever necessary.
Knowledge Skills and Abilities:
• Deep and thorough understanding of Company production policies and
procedures.
• Advanced DME industry and DME billing knowledge and experience.
• Exceptional verbal, interpersonal, and written communication skills.
• Organized, detail-oriented and self-motivated. Ability to juggle multiple
responsibilities.
•Professional presentation skills and confidence when speaking.
• Exceptional problem-solving skills to analyze issues and identify potential
liabilities.
Strong leadership skills to promote personal and professional development and teamwork.
• Ability to maintain strong professional relationships with internal teams and management.
• Consistent demonstration of a professional, positive attitude.
• A strong, working understanding of computers and an ability to self-troubleshoot simple issues
About the company
Company Size
51-200 Employees
Headquarter
Chennai
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