Call Center Representative
Call Center Representative49
Applications
49
Applications
Bangalore
Full-Time
Fresher: Less than 1 year
₹ 16K - ₹ 25K (Per Month)
Posted on Jul 20 2023
About the Job
Skills
communication
English
Hindi
Kannada
tamil
telgu
- Manage large amounts of inbound and outbound calls in a timely manner
- Follow communication “scripts” when handling different topics
- Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives
- Seize opportunities to upsell products when they arise
- Build sustainable relationships and engage customers by taking the extra mile
- Keep records of all conversations in our call center database in a comprehensible way
- Frequently attend educational seminars to improve knowledge and performance level
- Meet personal/team qualitative and quantitative targets
- Manage large amounts of inbound and outbound calls in a timely manner
- Follow communication “scripts” when handling different topics
- Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives
- Seize opportunities to upsell products when they arise
- Build sustainable relationships and engage customers by taking the extra mile
- Keep records of all conversations in our call center database in a comprehensible way
- Frequently attend educational seminars to improve knowledge and performance level
- Meet personal/team qualitative and quantitative targets
- Previous experience in a customer support role
- Track record of over-achieving quota
- Strong phone and verbal communication skills along with active listening
- Familiarity with CRM systems and practices
- Customer focus and adaptability to different personality types
- Ability to multi-task, set priorities and manage time effectively
- High school degree
- Grads and Under grads welcome
- Freshers and experienced welcome
- Salary upto : 25k
- Language : English and any regional language
- 6 days of working and 1 day rotational off
- Work location : Bangalore
About the company
We, Skylar Consutlancy a Training and Placement Organizations in City. We are here to provide you the jobs in which you are looking for. We know you are thirsty of jobs and want to prove yourself to become a successful person, So let us know that which kind of job you are looking for. We will never let your time, hard work, dedication and education go in vain. We deeply respect to your valuable th ...Show More
We, Skylar Consutlancy a Training and Placement Organizations in City. We are here to provide you the jobs in which you are looking for. We know you are thirsty of jobs and want to prove yourself to become a successful person, So let us know that which kind of job you are looking for. We will never let your time, hard work, dedication and education go in vain. We deeply respect to your valuable things which you have spent behind your education to fulfill your wonderful dreams.
We have a Professionally Qualified team. All have enough board level experience. Our experience has helped us achieve excellence in HR solutions. In today's world of unprecedented competition and technological changes, the need to hire the best and apt talent is of utmost importance. Our team will help you in hiring the best talent.
Our mission is to be the preferred and trusted recruitment partner to both our clients and candidates. To achieve this, we are committed to the provision of excellent customer service, quality staffing and competitive pricing. We will continue to work in close consultation with our clients to ensure that their Recruitment needs are adequately met to their complete satisfaction.
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Industry
Staffing and Recruiting
Company Size
51-200 Employees
Headquarter
Bangalore
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