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Telesales Executive

Hyderabad
Full-Time
Mid-Level: 1 to 2 years
2L - 3L (Per Year)
Posted on Jan 08 2025

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About the Job

Skills

communication
Negotiation
Hindi
Customer Relationship Management (CRM)
Customer Satisfaction
Management
Time Management

Job Description:

We are looking for a skilled and proactive Telecaller to join our team. The ideal candidate will excel in customer service, communication, and system management while consistently meeting weekly and monthly targets. The role involves engaging with potential customers, maintaining records, and ensuring seamless customer experience.


Roles and Responsibilities:

  • Make outbound calls to potential customers, introducing the company's products or services.
  • Deliver exceptional customer service by addressing inquiries, resolving issues, and ensuring customer satisfaction.
  • Monitor and manage customer interactions systematically, keeping accurate and updated records.
  • Follow up with leads and maintain strong relationships to foster long-term business opportunities.
  • Achieve and exceed assigned weekly and monthly targets for customer engagement and lead conversion.
  • Provide regular reports on lead status, follow-ups, and conversion rates to management.
  • Stay informed about the company’s offerings and market trends to effectively pitch to customers.


Must-Have Skills:

  • Strong communication skills in English and Hindi.
  • Excellent customer service abilities with a focus on relationship building.
  • Proficiency in system monitoring and handling CRM tools or similar platforms.
  • Strong organizational skills to track and manage customer interactions effectively.
  • Goal-oriented mindset with the ability to consistently meet and exceed targets.

This role is perfect for someone who thrives in a fast-paced environment and is passionate about driving customer satisfaction and business growth.

About the company

Skygoaltech is a leading provider of digital solutions for businesses seeking to enhance their online and mobile presence. Our comprehensive services include website design and development, mobile app creation, branding, digital marketing, Payment Solutions and ongoing support and maintenance. We have a solid history of delivering successful outcomes for over 100 clients globally. Our team of expe ...Show More

Industry

IT Services and IT Consul...

Company Size

11-50 Employees

Headquarter

Hyderabad, Telangana

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