Role : US Onboarding process

Shift Timing : Night Shift

Location : Hitech City ,Hyderabad

Work from Office only (No Remote)

Company Overview

Skill Demand Energy is a leading provider of energy solutions, partnering with utilities, governments, and other entities to reduce energy usage in America. With a focus on residential, commercial, industrial, and government sectors, we design and implement energy efficiency programs to help our clients achieve their sustainability goals. As a nationally certified minority-owned company, we have offices across the United States and a global presence in Hyderabad, India.

Job Overview

We are seeking a skilled US Onboarding professional with 4 to 6 years of experience to join our team. As a US Onboarding specialist, you will be responsible for ensuring a smooth transition and integration of new clients into our organization. This includes coordinating all aspects of the onboarding process, from initial setup to ongoing support. The role is based in Hyderabad, Telangana, India and is a full-time position.

Qualifications and Skills

• Bachelor's degree in Business Administration or related field
• 4 to 6 years of experience in client onboarding or a similar role
• Strong knowledge of onboarding strategies and best practices
• Excellent communication and interpersonal skills
• Ability to work independently and collaboratively in a fast-paced environment
• Detail-oriented with a focus on accuracy and efficiency
• Proficient in MS Office Suite and CRM software
• Knowledge of the energy industry is a plus

Roles and Responsibilities

• Coordinate the onboarding process for new clients, ensuring a smooth transition and integration
• Collect and analyze client data to understand their needs and goals
• Develop and implement o
• US onboarding strategies and procedures to optimize the client experience
• Collaborate with cross-functional teams to ensure timely and accurate delivery of onboarding services
• Provide ongoing support and training to clients, addressing any issues or concerns
• Maintain accurate records of client onboarding activities and monitor progress
• Identify opportunities for process improvement and make recommendations
• Stay updated on industry trends, best practices, and regulations related to client onboarding

Regards,

Vivek Gupta

7678666368