JOB RESPONSIBILITIES:-

· Addressing user s complaints pertaining to software application and guide them about functional aspect of the software and mobile application.

· Help clients for mobile application installation process and educate them for the utilisation.  

· Having hands on experience about MS office.

· Follow up with clients to ensure their systems are functional

· Help to create user manual and functional document preparation

SKILLS REQUIRED:-

· Proven work experience as a Software support assistant.

· Proven experience as a help desk technician or other customer support role.

· Hands-on experience with Windows.

· Excellent problem-solving and multitasking skills.

· Customer-oriented attitude.