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Customer Service Specialist
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Customer Service Specialist25
Applications
25
Applications
Not Accepting Applications
About the Job
Skills
fresher and candidates with a minimum qualification of HSC are encouraged to apply.
Job Title: Customer Experience Specialist - Chat Support
Location: Vadodara & Gandhinagar
Salary: Up to 30k (Based on BPO experience & Interview)
Shifts: Night shift and Rotational shift between 6 am - 10 pm (24*7 envirDear Jobseekers,
We have an exciting opportunity for the role of Customer Experience Specialist - Chat Support in Vadodara & Gandhinagar locations.
We are looking for candidates with excellent communication skills and fluency in English. Fronment)
Week Off: Any two rotational week off
Responsibilities:
- Provide excellent customer service through chat support.
- Respond promptly to customer inquiries.
- Handle and resolve customer complaints.
- Identify and escalate issues to the appropriate channels when necessary.
- Follow up on customer interactions and ensure customer satisfaction.
- Document all customer interactions in the appropriate system.
- Meet or exceed quality and productivity goals.
- Participate in training and coaching sessions as required.
- Maintain a positive and professional attitude towards customers and colleagues.
- Be flexible to work in a 24*7 environment with night shifts and rotational offs.
- Must be able to commute within a local transport boundary of 30kms.
Interested in this exciting opportunity, please send your CV to sipvandana@gmail.com or WhatsApp me at 6201555918
Feel free to share this job posting with your friends and family who might be interested in this role.
Regards,
vandana
SI Placements International
About the company
Company Size
11-50 Employees
Headquarter
Ahmedabad
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