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Customer Service Representative

Navi Mumbai
Full-Time
Junior (1 to 3 years)
1L - 4L (Per Year)
Posted on Nov 11 2022

About the Job

Skills

Customer Relationship Management (CRM)
Communication
Customer Support
convencing
Upselling

Job description

Urgent hiring for the Post of Video KYC Officer (V-KYC) and Premium Customer Service for Thane-(West) and Juinagar Locations.



=> This is permanent job on roles of the Bank with fixed salary + high incentives.


=> Be part of fastest growing digital sales channel in financial services industry.


=> This will be permanently working from office only (Not a Work From Home).

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Job Designation: Video KYC Officer (V-KYC)/Deputy Manager


Role Category: Customer Services (Inbound- Video Call & Voice Process)


Job Locations: Juingar & Thane -West (Wagle Estate) Location.


Payroll: This is Permanent Bank Payroll job.


Note: Freshers with communication skills also can apply.


Shifts Timings & Offs:


=> Working Day-: 6 Days working in a week.


=> Weekly offs: One fixed / Rotational off


=> Shift Timing for Male-: Any of 9 Hours Shifts can be offered from 7.00 AM to 11.00 PM. (No Night Shift).


=> Shift Timing for Female-: Any of 9 Hours Shifts can be offered from 7.00 AM to 8.00 PM. (No Night Shift).


=> This is "Contact Centre Branch" (Non-Branch Banking) based Job,

=> This is completely In-house / Office-based profile, No customer Visit, No face to face interaction, No field work.



Candidate Desire Profile:


Must be Good Communication skills Verbal & Written.

Good listening skills and strong communication abilities.

Flexible to get scattered 6 Week Offs in a month with 9 hours with late evening shifts.

Freshers with communication skills also can apply.

Age should be 20-30 years only (Male & Female Both can apply).

Be Confident and willing to learn with a flair for knowledge. Possess an upbeat, positive can-do attitude & works with integrity.

Team Player, collaborative Self-motivated person including the ability to act as a role model within the organization.

Should be able to establish rapport quickly with peers, managers & customers.

Team player Candidate must be able to work effectively with all levels of the organization.


Salary Package:


=> Annual CTC of Rs.2.25 to 6.50 Lac per annum plus performance based high Incentives.


=> Plus PF, Gratuity and Mediclaim & Insurance cover (as per policy).


Education Qualification:


=> Minimum Graduate with any stream Or

=> Post Graduate with any stream.


How To Apply:


=> Interested candidates need to apply on same or Send / forward CV's/Resumes at: tanuja@shunyatattva.co.in /8097944900


If your CV / profile got shortlisted with us then we will contact you back.


About the company

A Human Resource Consulting firm think of ourselves as growth partner to our Clients. We hire the right kind of resources taking into consideration the budget and most importantly the skills. As the skills would enable the client to optimally utilize the candidate which would help our clients grow.

Company Size

11-50 Employees

Headquarter

Mumbai

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