Company Overview

Shrinithi Insurance Broking Private Limited is dedicated to providing customers with a superior experience through exceptional service both in selecting the right insurance product and through after-sales service. With a strong relationship with reputable insurance companies, Shrinithi offers its customers a variety of options. Integrity, creativity, and customer service are core values of the company, which is headquartered in Chennai and operates within the Insurance Agencies and Brokerages industry.

Job Overview

The Customer Support Executive at Shrinithi Insurance Broking Pvt Ltd is a full-time entry-level position based in Chennai. This role is ideal for freshers with 0 to 1 year of work experience who are passionate about delivering high-quality customer support in the insurance sector. The position requires excellent communication skills and the ability to work efficiently in a fast-paced environment.

Qualifications and Skills

• Any Graduates can apply
• Must have good communication skills.
• Both male and female candidates are eligible.
• System Knowledge is must

Roles and Responsibilities

• Provide excellent customer support by effectively using various communication tools and software.
• Assist customers in selecting suitable insurance products by providing relevant and timely information.
• Maintain accurate customer records and data using CRM systems and tools like Salesforce and Zendesk.
• Enhance customer satisfaction by actively listening and responding to their needs and inquiries.
• Participate in continuous learning opportunities to improve product knowledge and customer service skills.
• Collaborate with the sales and after-sales teams to ensure seamless customer experience.