Floor Coordinator:

-         Daily Round of all admitted patients

-         Round report must be submit to all HOD’s, & management.

-         Create awareness about Hospital facilities and services.

-         Patient Engagement activities.

-         Updates on social media.

-         Receiving feedback from patients.

-         Refer Patient file to ensure proper admission process.

-         Departmental Observation.

-         Ability to work independently.

-         Ensure patient grievance to be handle in minimum time.

-         Monitor Patient Satisfaction Index.

Social Media Management & Branding:

-         Maintaining websites and looking at data analytics.

-         Manage marketing activities through various social media.

-         To ensure coordination with designing agency is done effectively.

-         To take care of all the publishing material of the hospital namely; information booklet, leaflets, brochure and other related materials.

Internal Marketing:

-         Internal marketing activities.

-         Plan internal Consultant marketing activities.

-         Arrange internal camps/awareness programmes in hospital.

-         Manage branding activity for hospital premises.

-         Plan ways and sources to promote marketing activities through internal sources.

MIS & Reporting:

-         Monthly detailed report of the activity should be submitted to the Head – Business Development.

-         Efforts to achieve individual as well as help executive to achieve the target for the specific period.

Corporate tie ups – OPD/IPD:

-         To conduct regular follow up of all the prospective corporate clients.

-         To maintain all the bills related to the corporate and follow up should be carried out for the payment of the outstanding.

-         To plan and schedule a meeting with the representative of present and prospective clients.

-         Assist the finance department of the hospital in debt collection for corporate patients when necessary.

-         Manage Tie ups for government schemes.

-         Manage revenue generated through government schemes.

-         Manage OHC (Occupational Health Centre) at corporate tie up organization.

-         Manage complete record of no.s & revenue through corporate tie ups OPD & IPD.

-         Coordinate for meeting with Current corporate tie ups and new corporate companies.

-         Monthly plan activity must be given before starting of every month.

-         Monthly detailed report of the activity should be submitted to the reporting manager.

-         Daily/Weekly progress report should be submitted in brief to manager about the activities assigned.

-         Put all efforts to achieve the assigned targets.