Team Leader

·        Handling customers

·        Checking the new vehicle bookings & making sure that it is also maintained in registers on daily basis

·        Checking the reports on daily & weekly

·        Checking the executive’s performance week wise

·        Monitoring the showroom/Field activities

·        Allotting daily walk in & tele in enquiries in CPC's

·        Arranging test drives to customers.

·        Checking the daily follow ups

·        Reporting the daily activities to Sales Manager

·        Conducting the morning meeting

·        TL checks the enquiry levels of Sales Consultants

·        TL distributes enquiries amongst Sales Consultants

·        TL discusses the status of each enquiry in the morning meeting

·        TL uses Sales Process Management (SPM) tool and prepares the action plan with the Sales Consultants

·        TL calls and meets the enquiry with the Sales Consultant to discuss and understand their purchase intentions

Sales officer

·        Attending walk in customers

·        Generating enquires on field & converting

·        Handling customers

·        Customers follow ups on daily basis

·        Collecting the bookings as per targets given

·        Updating the enquiries in CPC card

·        Giving test drives to walk in customers

·        Confirming to the customers about accessories before the vehicle delivery

·        Confirmation finance & insurance to the customers

·        Making the plan of events on monthly basis

·        Generating the enquiries in the event

·        Passing the enquiries to the sales department

·        Collecting the data from the marketing department

·        Making the calls on daily basis

·        Making the calls of follow up customers