Company Overview

Shital Motors Pvt Ltd, headquartered in Ahmedabad, is a leading name in the automotive industry across Gujarat. Since 2004, the company has been diligently serving its customers with a diverse range of autos, ensuring excellence and quality. With a dedicated team of 51-200 employees, Shital Motors has earned the trust of countless satisfied customers through exceptional service and commitment to modern growth.

Job Overview

We are looking for a Test Drive Coordinator at Shital Motors Pvt Ltd. This is a full-time, junior-level position based in Ahmedabad. The ideal candidate will have between 1 to 3 years of work experience. The role involves coordinating and managing test drives, ensuring customer satisfaction, and supporting the sales process within our dealership.

Qualifications and Skills

• Customer Service: Strong ability to work with diverse customers to meet their automotive test drive needs.
• Organizational Skills: Excellent skills in organizing and scheduling multiple test drives efficiently.
• Microsoft Office Suite: Proficiency in using Microsoft Office for record-keeping and scheduling.
• Problem-Solving: Ability to quickly resolve issues that arise during the test drive processes.
• Attention to Detail: Keen attention to detail to ensure all test drive processes are conducted smoothly.
• Time Management (Mandatory skill): Essential skill to manage time effectively during busy test drive schedules.
• Basic Automotive Knowledge (Mandatory skill): Fundamental understanding of vehicles to answer customer questions.
• Communication (Mandatory skill): Excellent communication skills to interact with customers and the sales team.

Roles and Responsibilities

• Coordinate and schedule test drives for customers, ensuring a seamless experience.
• Communicate with the sales team to ensure vehicle availability for test drives.
• Assist customers in understanding the benefits and features of various automotive models.
• Maintain accurate records of test drives and customer interactions for follow-up.
• Ensure vehicles are in excellent condition and ready for customer test drives.
• Provide prompt feedback to the sales team on customer requirements post-test drive.
• Address and resolve any issues or inquiries from customers regarding test drive services.
• Participate in the development of test drive strategies to enhance customer satisfaction.