Company Overview

Shital Motors Pvt Ltd, headquartered in Ahmedabad, is a leading brand in Gujarat's automotive sector. Since 2004, we have excelled in providing an outstanding array of automotive services, earning a loyal customer base and achieving significant growth. Our commitment to quality and innovation ensures we deliver cutting-edge services in the industry.

Job Overview

We are seeking a dedicated Store Executive to join our team at Shital Motors Pvt Ltd in Ahmedabad. This junior-level, full-time position requires 1 to 3 years of work experience. The candidate will play a crucial role in managing store operations, ensuring efficient inventory management, and enhancing customer satisfaction.

Qualifications and Skills

• Proven experience in inventory management to efficiently handle and track stock levels ensuring timely replenishment.
• Strong ability to facilitate smooth supply chain coordination to ensure that all automotive products are available as needed.
• Exceptional customer service skills to enhance customer satisfaction and address any store-related concerns effectively.
• Knowledgeable in retail merchandising techniques to improve product presentation and increase sales performance.
• Demonstrated team leadership capabilities to manage and motivate the store team towards achieving common goals.
• Familiarity with the automobile industry which is crucial for understanding product specifics and customer needs.
• Expertise in automotive products, particularly cars, to provide accurate information and services to customers.
• Experience in car service operations to oversee and enhance service delivery within the store.

Roles and Responsibilities

• Manage day-to-day store operations, ensuring that all aspects run smoothly and efficiently.
• Monitor and maintain inventory levels, managing stock replenishments and conducting regular inventory audits.
• Ensure high levels of customer satisfaction through excellent service and effective complaint resolution.
• Coordinate with supply chain teams to ensure timely availability of automotive products and parts.
• Oversee retail merchandising efforts to optimize product displays and increase sales engagement.
• Lead and train store staff to improve performance and enhance team collaboration.
• Work closely with automotive specialists to enhance car service offerings and customer satisfaction.
• Analyze store performance metrics to identify areas for improvement and implement strategic changes.