Job Description: Operations

• Work with existing transportation suppliers on optimal delivery.
• Recommend the most advantageous transportation of cargo delivery.
• Direct and follow up with the transporter for delivery of export and import materials to the customer and also ensure prompt delivery to customers and satisfaction.
• Responsible for planning and tracking the shipment of cargo according to customer requirements.
• Work with and monitor the efforts of the team in the supply chain to ensure smooth operations
• Responsible for maintaining accurate logs of all cargo through gate passes, e-way bills, delivery challans and other shipment documents.
• Organize labor for loading and unloading cargo from trucks/containers.
• Count the number of packages to be loaded or unloaded from vehicles/containers, and maintain proper data per records.
• Inform the company through appropriate channels in case of any shortage/excess or any damages to the packing/cargo etc.
• Maintain inventory of all the packages received/dispatched shipment wise and customer wise.
• Ensure all the cargo is properly secured or covered to avoid pilferage/damage.
• Escalate any issues effecting operations to the manager for quick resolution.