Junior: 1 to 3 years
5L - 6L (Per Year)

About the Job


qc tools
Quality Assurance
dip check
Quality Management
7 QC Tools
quality analyst

Hello Everyone,

Greetings from Shiningstars

Company Overview

ShiningStars Institutions and Travels Private Limited is an executive search firm serving clients from various sectors on a PAN India basis. We are a leading career consulting and recruitment company, specializing in BPOs, KPOs, and ITEs. With our expertise in sourcing track-specific resources, we have successfully catered to top-notch clients across the nation.

Job Overview

We are seeking a highly-skilled Quality Analyst to join our team at Bangalore. As a Quality Analyst, you will be responsible for ensuring that our products and services meet or exceed the established standards of quality. You will play a crucial role in identifying and addressing quality issues, implementing quality improvement initiatives, and maintaining a high level of customer satisfaction.

Qualifications and Skills

  • 1-3 years of experience as a Quality Analyst in any BPO
  • Strong knowledge of quality control tools and techniques
  • Proficient in conducting dip checks and quality inspections
  • Familiarity with quality management systems and processes
  • Excellent analytical and problem-solving skills
  • Effective communication and interpersonal abilities
  • Attention to detail and strong organizational skills
  • Ability to work independently and in a team-oriented environment

Roles and Responsibilities

  • Conduct thorough quality checks on our products and services to ensure compliance with established standards
  • Develop and implement quality improvement programs and initiatives
  • Collaborate with cross-functional teams to identify and address quality issues
  • Perform root cause analysis and implement corrective actions to prevent recurrence
  • Create and maintain detailed quality documentation and reports
  • Train and educate team members on quality control processes and procedures
  • Monitor customer feedback and take proactive measures to enhance customer satisfaction
  • Stay updated with industry trends and best practices in quality assurance.

Interested one can connect with me on 6389577376


Sumbul Khan


Sr Team Lead - Recruitment

Shiningstars ITPL

About the company

ShiningStars IT Private Limited is an executive search firm serving clients of multiple and diverse sector on PAN India . ShiningStars Is one of the leading Career Consulting & Recruitment company and has delivered services to top notch Client of Nation . We are expertise in BPOs / KPOs / ITEs with precisely sourcing track specific resources .


Human Resources Services

Company Size

51-200 Employees