Hi Jobseekers,

Greetings of the day!

Company Overview

ShiningStars Institutions and Travels Private Limited is an executive search firm serving clients of multiple and diverse sectors across PAN India. It is one of the leading career consulting and recruitment companies, specializing in BPOs, KPOs, and ITEs. The company has a strong track record of sourcing specific resources for its clients. With 51-200 employees, ShiningStars Institutions and Travels Private Limited is committed to delivering top-notch services to its clients nationwide.

Job Overview

We are hiring a Process Trainer for our client, at Kudlugate , Bangalore. As a Process Trainer, you will be responsible for training new and existing employees on the company's processes and procedures. This is a mid-level position that requires 4 to 6 years of experience in process training. The job is located in Bangalore, Karnataka, India. This is a full-time position.

Qualifications and Skills

• 4 to 6 years of experience in process training
• Strong knowledge of training methodologies and techniques
• Experience in developing training materials and modules
• Excellent presentation and communication skills
• Ability to assess training needs and provide constructive feedback
• Good understanding of key performance indicators (KPIs) and key result areas (KRAs)
• Familiarity with on-the-job training (OJT) and practical knowledge transfer (PKT) methods
• Ability to measure training throughput and effectiveness
• Certification or qualification in training or related field is a plus
• Proven experience as a trainer in a similar role

Roles and Responsibilities

• Develop training materials and modules based on the company's processes and procedures
• Deliver effective training sessions on process-related topics to new and existing employees
• Assess the training needs of employees and provide feedback to the management
• Monitor the performance and progress of trainees during training programs
• Identify areas of improvement and provide recommendations for enhancing training effectiveness
• Ensure that trainees have a clear understanding of the company's processes and procedures
• Conduct refresher training sessions to reinforce knowledge and skills
• Collaborate with the HR department to develop training plans and strategies
• Stay updated with industry trends and best practices in process training

If you find yourself a good fit for the Profile mentioned above connect me on 6389577376

Regards

Sumbul Khan

6389577376

Sr Lead - HR

Shiningstars ITPL