Hyderabad
Full-Time
Junior: 1 to 3 years
4L - 4L (Per Year)

About the Job

Skills

international voice
inbound
Customer Service
problem solving
excellent communication
international bpo

Hi Jobseekers,

Greetings from Shiningstars,


Company Overview


ShiningStars Institutions and Travels Private Limited is an executive search firm serving clients of multiple and diverse sectors on a PAN India basis. We are one of the leading Career Consulting & Recruitment companies and consistently deliver services to top-notch clients across the nation. With a focus on BPOs / KPOs / ITEs, we excel in sourcing track-specific resources.


Job Overview


We are seeking a highly skilled and motivated individual to join our team as an International Voice Process. As a member of our team, you will be responsible for handling inbound calls from international clients and providing exceptional customer service. This is a full-time position based in Hyderabad, Telangana, India. The ideal candidate will have 1 to 3 years of experience in the field.


Qualifications and Skills


  • 1 to 3 years of experience in international voice process
  • Proven track record in delivering exceptional customer service
  • Excellent communication skills with fluency in English
  • Strong problem-solving skills and ability to think on your feet
  • Ability to work in a fast-paced and dynamic environment
  • Experience in an international BPO will be an added advantage


Roles and Responsibilities


  • Handle inbound calls from international clients and provide excellent customer service
  • Assist customers in resolving their queries and concerns efficiently
  • Maintain a high level of professionalism and adhere to company policies and procedures
  • Document all customer interactions accurately and comprehensively
  • Collaborate with team members to ensure customer satisfaction
  • Meet or exceed monthly targets and contribute to team goals


Interested one can connect on 9696714723 (Homa)


Regards

Homa

9696714723

Shiningstars ITPL


About the company

ShiningStars IT Private Limited is an executive search firm serving clients of multiple and diverse sector on PAN India . ShiningStars Is one of the leading Career Consulting & Recruitment company and has delivered services to top notch Client of Nation . We are expertise in BPOs / KPOs / ITEs with precisely sourcing track specific resources .

Industry

Human Resources Services

Company Size

51-200 Employees

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