About Sheshi

SHESHI AI, emerging Fintech in the enabling smart AI products in field of Business Intelligence. With path-breaking products in the pipeline, it has started drawing attention of many stakeholders - techno-finance experts, investors, talented workforce & innovators.

Here are a few reasons why Sheshi is a great place to work at :

• Challenge yourself and learn new technologies continuously.
• Solve Unique Problems that were never solved before.
• Revolutionize the Fintech sector with Artificial Intelligence & Machine Learning (AI/ML).
• Exhibit your creativity and make users fall in love with Finance.
• Hangout, Collaborate & enjoy your work with vibrant teams.

Position: Business Development and Support Specialist

Job Overview:

We're looking for a dynamic Business Development and Support Specialist. You'll be the face of our products, providing technical and functional support, conducting engaging product demos, and ensuring optimal customer satisfaction. You'll also explore up-selling and cross-selling opportunities to expand our customer relationships.

Responsibilities:

• Lead Generation: Identify and cultivate business opportunities through diverse channels.
• Sales Presentations: Conduct compelling product demos highlighting features and benefits.
• Contract Negotiation: Engage and negotiate with potential clients to secure business deals.
• Sales Cycle Management: Oversee the entire sales cycle, from lead generation to closing.
• Customer Relationship Management: Build and nurture client relationships, ensuring high levels of satisfaction and retention.
• Product Training & Support: Provide product training and resolve customer inquiries and issues promptly.
• Event Participation: Represent the Sheshi brand at industry events, driving sales operations.
• Up-selling & Cross-Selling: Leverage opportunities to expand current customer subscriptions by understanding their evolving business needs.
• Customer Feedback & Product Improvement: Gather customer insights for product improvements.
• CRM & Documentation: Maintain detailed records of customer interactions and sales activities.
• Industry Knowledge & Continuous Learning: Stay updated with product advancements, industry trends, and competitive landscape.

Requirements:

• Proven experience in a technical or functional support role.
• Exceptional communication and presentation skills.
• Robust problem-solving skills and meticulous attention to detail.
• Familiarity with CRM systems and support tools.
• Ability to manage multiple tasks and prioritize effectively.
• A team player who can also work independently.

Perks:

• Attractive incentives and monetary benefits.
• Flexible work schedules.
• Complimentary lunch and cafeteria facilities.