About Sheshi :

SHESHI AI, emerging Fintech in the enabling smart AI products in field of Business Intelligence. With path-breaking products in the pipeline, it has started drawing attention of many stakeholders - techno-finance experts, investors, talented workforce & innovators.

Here are a few reasons why Sheshi is a great place to work at :

• Challenge yourself and learn new technologies continuously.
• Solve Unique Problems that were never solved before.
• Revolutionize the Fintech sector with Artificial Intelligence & Machine Learning (AI/ML).
• Exhibit your creativity and make users fall in love with Finance.
• Hangout, Collaborate & enjoy your work with vibrant teams.

Job Description:  



We are seeking a Techno-Commercial Executive who will be responsible for providing technical and functional support to our customers, conducting product demos, providing training, and handling follow-up calls to ensure customer satisfaction. The successful candidate will also do upselling and cross-selling to customers. 

Responsibilities: 

1. Conduct product demos and presentations to customers. 
2. Provide technical and functional support to customers on product-related queries. 
3. Analyze customer requirements and provide solutions to meet their needs. 
4. Provide training to customers on product features and functionality. 
5. Follow up with customers to ensure satisfaction and address any issues or concerns. 
6. Upsell and cross-sell additional products and services to existing customers. 
7. Collaborate with other teams to resolve complex customer issues and provide feedback for product improvements. 
8. Document customer interactions in the CRM system. 
9. Stay up to date with the latest product developments and industry trends. 

Requirements: 

1. Proven experience in a technical or functional support role. 
2. Excellent communication and presentation skills. 
3. Strong problem-solving skills and attention to detail. 
4. Familiarity with CRM systems and support tools. 
5. Ability to handle multiple tasks and prioritize effectively. 
6. Ability to work independently and in a team environment. 
7. Willingness to work flexible hours, including weekends and holidays.