Company Overview

Shell Consultancy is a dynamic IT-based services company located in Jaipur, working within the Technology, Information, and Internet industry. Our team comprises 11-50 dedicated professionals, and we pride ourselves on delivering cutting-edge solutions to our clients. Discover more about us at shellconsultancy.in.

Job Overview

We are seeking a Female Tele Sales professional for our headquarters in Jaipur. This is a full-time, entry-level position suitable for freshers, requiring a work experience of 0 to 1 year. The ideal candidate will engage with potential clients, utilize excellent communication skills, and drive sales effectively.

Qualifications and Skills

• Excellent communication skills (Mandatory skill) to clearly and persuasively interact with clients over the phone.
• Sales experience (Mandatory skill) to engage potential customers and drive conversions.
• Customer service (Mandatory skill) expertise to provide high-quality customer interactions and satisfaction.
• Strong negotiation skills to effectively convince clients and close sales deals.
• Good phone etiquette to professionally handle calls and build positive client relationships.
• Comprehensive product knowledge to accurately inform and guide customers on available services.
• Problem-solving skills to efficiently address client queries and resolve issues.
• Resilience to persistently follow up with clients and handle rejections positively.

Roles and Responsibilities

• Initiate contact with potential clients through outbound calls to offer our services.
• Identify customer needs and pitch relevant products and services intelligently.
• Maintain detailed client records and track all interactions for future reference.
• Resolve customer inquiries promptly and escalate unresolved queries when necessary.
• Collaborate with the sales team to develop strategies for increasing market penetration.
• Achieve monthly sales targets and contribute to overall team goals.
• Continuously update knowledge on company offerings to stay ahead in the field.
• Provide feedback to management on effective methods and client preferences.