Responsibilities:

• Build good working relationships
• Understand the needs of your business customers
• Research the market and related products
• Present the product or service favorably and in a structured professional way face-to-face.
• Listen to customer requirements and present appropriately to make a sale
• Maintain and develop relationships with existing customers in person and via telephone calls and emails
• Cold call to arrange meetings with potential customers to prospect for new business
• Respond to incoming email and phone enquiries
• Act as a contact between a company and its existing and potential markets
• Negotiate the terms of an agreement and close sales
• Gather market and customer information
• Challenge any objections with a view to getting the customer to buy
• Advise on forthcoming product developments and discuss special promotions
• Create detailed proposal documents, often as part of a formal bidding process which is largely dictated by the prospective customer
• Make accurate, rapid cost calculations and providing customers with quotations.
• Negotiate on price, costs, delivery and specifications with buyers and managers
• Record sales and order information, sending copies to the sales office, or entering figures into a computer system
• Represent the company at trade exhibitions, events and demonstrations
• Feed future buying trends back to employers
• Review your own sales performance, aiming to meet or exceed targets
• Attend team meetings and share best practice with colleagues.