Roles & Responsibility:

• Build good working relationships
• Understand the needs of your business customers
• Research the market and related products
• Present the product or service favorably and in a structured professional way face-to-face.
• Listen to customer requirements and present appropriately to make a sale
• Maintain and develop relationships with existing customers in person and via telephone calls and emails
• Cold call to arrange meetings with potential customers to prospect for new business
• Respond to incoming email and phone enquiries
• Act as a contact between a company and its existing and potential markets
• Negotiate the terms of an agreement and close sales
• Gather market and customer information
• Challenge any objections with a view to getting the customer to buy
• Advise on forthcoming product developments and discuss special promotions
• Create detailed proposal documents, often as part of a formal bidding process which is largely dictated by the prospective customer
• Make accurate, rapid cost calculations and providing customers with quotations.
• Negotiate on price, costs, delivery and specifications with buyers and managers
• Record sales and order information, sending copies to the sales office, or entering figures into a computer system
• Represent the company at trade exhibitions, events and demonstrations
• Feed future buying trends back to employers
• Review your own sales performance, aiming to meet or exceed targets
• Attend team meetings and share best practice with colleagues.

Skills:

• The sales industry is target driven and as a consequence the work can sometimes be demanding and pressurized.
• Conditions of work vary widely according to the field in which you operate. You could be based in the India or overseas and may work from an office base or office at home or use hotels as your office.
• Sales executives are generally expected to look professional and smart, particularly when liaising with clients.
• The working culture created by management and colleagues can often be competitive.
• This is a male-dominated industry.
• Travel within a working day, overnight absence from home and overseas work are all common. The constant travel, sometimes with overnight stays or longer business trips, may affect your social and personal life.

Qualifications:

Although this area of work is open to all graduates, the following subjects may improve your chances:

• Business, management or marketing
• Computing, engineering or technology (for technical sales)
• Experienced in Retail Software sales.
• Good communication in English language (for organizations that operate in overseas markets), Hindi and Bengali language.

Academic qualifications are often less important than personality, attitude and abilities and a strong commercial awareness and excellent communication skills are particularly desirable attributes.