Executive
Executive3
Applications
3
Applications
Mumbai Suburban
Full-Time
Fresher: Less than 1 year
₹ 10K - ₹ 15K (Per Month)
Posted on Feb 07 2024
About the Job
Skills
Communication
Microsoft Excel
Microsoft Office
Email Management
Microsoft Word
Email
Need to handle inbound & out bound calls related to incidents raised by Clients ATM houskeeping issues
Coordination through calls with field teams, Client Help desk / service engineers
Ensure timely dispatch & followups along with updating remarks on internal / Client ticketing system
Drive Field Custodians & internal teams to achieve resolution targets to minimize downtime of ATMs (machines). Ensure tickets has been closed within TAT
Ability to route escalations to the appropriate authorities
Work in a cross functional Teams to achieve targets with a collaborative approach
About the company
Servolution Systems Private Limited (commonly referred to as SSPL) is a Service & Solution providing company. We specialize in providing our customers tailored & technology enhanced services which supports their business in the best and most effective way. The core idea behind forming SERVOLUTION is to blend technology with service & leverage the expertise and experience of more than a decade whic ...Show More
Servolution Systems Private Limited (commonly referred to as SSPL) is a Service & Solution providing company. We specialize in providing our customers tailored & technology enhanced services which supports their business in the best and most effective way. The core idea behind forming SERVOLUTION is to blend technology with service & leverage the expertise and experience of more than a decade which core team possess to render best of the field & technical service / solutions to Banking and non-Banking industries. Service industry is becoming highly complex. As the blended services market continues to take shape, existing services are our prime candidates for enhancement & incremental innovation. By leveraging the existing services and creating innovation on top of them, we are poised to provide exceptional service experience to our customers. We are confident as a team and the company has been achieving its goal efficiently. ...Show Less
Industry
Security and Investigatio...
Company Size
11-50 Employees
Headquarter
Bangalore, Karnataka