Company Overview

Sepcon Systems Pvt. Ltd. is a renowned provider of solutions and process systems for water, wastewater, ultra-pure water treatment, and environmental engineering. With its headquarters in Bangalore, Karnataka, Sepcon serves the Water & Environment Engineering industry with a team of 11-50 dedicated employees. More information about the company's offerings can be found on their website at sepconsystems.com.

Job Overview

We are seeking a passionate and organized Store In Charge for our Bengaluru location. The role involves overseeing store operations, managing inventory, and ensuring exceptional customer service. A successful candidate will have relevant skills and a strong background in retail operations and management. The role requires the ability to lead a team and solve problems efficiently to ensure customer satisfaction and efficient supply chain management.

Qualifications and Skills

• Proven experience in inventory management to maintain optimal stock levels and reduce wastage.
• Strong customer service skills to handle inquiries and improve customer relations.
• Demonstrated team leadership ability to motivate and manage a store team effectively.
• Understanding and experience in supply chain management to streamline operations.
• Thorough knowledge of retail operations to ensure store compliance and efficiency.
• Excellent communication skills to convey information clearly and build relationships.
• Problem-solving skills to address issues efficiently and implement practical solutions.
• Keen attention to detail to track inventory accurately and maintain organized records.

Roles and Responsibilities

• Manage daily store operations and ensure the smooth functioning of the store.
• Supervise and train store staff to provide excellent customer service and achieve store targets.
• Oversee inventory levels and coordinate with suppliers to ensure timely stock replenishment.
• Resolve customer complaints and queries swiftly to uphold store service standards.
• Implement policies and procedures to enhance operational efficiency and safety.
• Analyze sales and performance data to inform strategic decisions and improve profitability.
• Lead the store team in achieving sales targets and maintaining customer satisfaction.
• Ensure compliance with health, safety, and security regulations within the store.