Job Overview

We are seeking a passionate and experienced Retail Luxury Store Manager to join our team . As a Retail Luxury Store Manager, you will be responsible for overseeing the operations of our luxury store in Faridabad, Haryana, India. This is a full-time position suitable for candidates with 1 to 3 years of experience in retail management. Join us and be a part of our successful and growing company.

Qualifications and Skills

• Proven experience as a Retail Luxury Store Manager or similar role.
• Knowledge of luxury products, brands, and trends.
• Strong leadership and interpersonal skills.
• Excellent communication and customer service abilities.
• Ability to motivate and manage a diverse sales team.
• Good understanding of sales and marketing principles.
• Analytical mindset with the ability to identify sales opportunities and implement effective strategies.
• Ability to work in a fast-paced and dynamic environment.

Roles and Responsibilities

• Greet and direct customers
• Provide accurate information (e.g. product features, pricing and after- sales services)
•  Answer customers’ questions about products/services
• Conduct price and feature comparisons to facilitate purchasing
•  Cross-sell products
• Ensure racks are fully stocked, maintain stock register accordingly and data in soft copy.
• Manage returns of merchandise
• Coordinate with the Retail Sales Representatives team to provide excellent customer service (especially during peak times)
• Inform customers about discounts and special offers