Tellecalling Team Leader

Chandigarh
Full-Time
Fresher: Less than 1 year
12K - 30K (Per Month)
Posted on Jan 19 2024

About the Job

Skills

Communication
Counsellor
Tellecalling
Leadership
Hindi
Punjabi

Job Title: Visa Counselor- ONLY FEMALE

Job Overview:

We are seeking a dynamic and experienced Visa Counselor to join our team and assist individuals in navigating the complex visa application process. The ideal candidate will have a strong understanding of immigration regulations, excellent communication skills, and a passion for helping people achieve their international travel and study goals.

Responsibilities:

  • Client Consultation: Conduct one-on-one consultations with clients to assess their visa eligibility and provide guidance on the required documentation and processes.
  • Application Assistance: Assist clients in completing visa applications accurately and ensuring all necessary supporting documents are included.
  • Regulatory Knowledge: Stay up-to-date with changes in immigration laws, policies, and procedures to provide accurate and timely information to clients.
  • Client Communication: Maintain regular communication with clients, providing updates on the status of their applications and addressing any queries or concerns they may have.
  • Documentation Management: Organize and maintain accurate records of client information, visa applications, and related documentation.
  • Problem Resolution: Identify and resolve any issues or challenges that may arise during the visa application process, working closely with relevant authorities and agencies.
  • Collaboration: Collaborate with other team members, legal professionals, and external agencies to ensure a seamless and efficient visa application process.
  • Client Education: Educate clients on the visa process, requirements, and any additional steps they need to take to enhance their chances of a successful application.
  • Compliance: Ensure that all visa counseling activities adhere to relevant laws, regulations, and ethical standards.
  • Feedback Collection: Solicit feedback from clients to continuously improve the visa counseling services and enhance customer satisfaction.

Qualifications:

  • Bachelor's degree in a relevant field (e.g., International Relations, Law, Counseling).
  • Proven experience as a Visa Counselor or similar role, with a strong understanding of immigration regulations and procedures.
  • Excellent communication and interpersonal skills.
  • Detail-oriented with strong organizational and time-management abilities.
  • Ability to work independently and as part of a team.
  • Familiarity with various types of visas, including student visas, work visas, and tourist visas.
  • Proficiency in relevant software and databases.
  • Multilingual abilities may be an asset.


About the company

The Seaway Consultant is a leading immigration Company which is approved by Chandigarh govt. The company deals in the field of study visa, tourist visa, and other matters related to the immigration. In very short span of time company has made its place value and gained good will which the result of the hard work of all company's employees who are stepping stairs of success with their intellectual ...Show More

Industry

Immigration consultant

Company Size

11-50 Employees

Headquarter

Address: Centra Mall, T4-...

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