Call Center Representative
Call Center Representative8
Applications
8
Applications
Jalandhar
Full-Time
Junior: 1 to 3 years
₹ 1L - ₹ 3L (Per Year)
Posted on Sep 06 2022
Not Accepting Applications
About the Job
Skills
We are looking for a Call Centre Representative for International Inbound Process to handle calls from customers and provide support to them. You will be required to work in a time-bound environment and ensure that customer service is provided to its best quality.
Representative HIRING REQUIREMENTS
- Should Hold Bachelors Degree.
- Customer service/telesales/call center experience for at least 2 Years
- Good knowledge of CRM practices and systems.
- Customer-oriented attitude with professionalism
- Excellent communication and listening skills with good command of the English language.
- Age should be 21 - 35 years.
Responsibilities
- Identify the needs of customers, resolve issues and provide solutions.
- Ensure you follow the customer service script provided by the company for uniformity.
- Maintain records of the conversations with the customer and analyze the data.
- Check company policies and the website for FAQs or policy-related answers.
- Write and submit timely reports on performance, targets, and customer queries.
- Maintain good customer relations.
Experience: ( with minimum 2 years of experience in customer service/ telesales is required)
Location: Jalandhar
About the company
Finding the right talent has become a nightmare in this cut throat competitive era. We are here to bridge the gap between the industry and the skilled professionals. We are the leading job consulting agency cross PAN India. We provide best talent to industry by utilizing our years of experience and using effective recruitment techniques.
We provide end to end recruitment solution such as prep ...Show More
Finding the right talent has become a nightmare in this cut throat competitive era. We are here to bridge the gap between the industry and the skilled professionals. We are the leading job consulting agency cross PAN India. We provide best talent to industry by utilizing our years of experience and using effective recruitment techniques.
We provide end to end recruitment solution such as preparing Job Description, listing prospective candidates, shortlisting candidates, screening candidates and scheduling the interview. We work with various industries such as It, bpo, healththcare, immigration, sales and marketing Our services donât end here. We also help in Post recruitment needs such as Payroll Management, Letters and Policies Drafting, Administration. We charge only 4.5% of candidate annual CTC. We are available to assist you, so list your manpower recruitment needs with us, we assure to work accordingly. ...Show Less
Industry
Staffing and Recruiting
Company Size
1-10 Employees Employees
Headquarter
Mohali