Enhance your Information Security posture to close more enterprise deals

Job Description: Frontend Developer Role DetailsPosition:&nbsp;Frontend DeveloperLocation:&nbsp;Bangalore/Remote About SCRUT AutomationScrut Automation is an information security and compliance monitoring platform, aimed at helping small and medium cloud-native enterprises develop and maintain a robust security posture, and comply with various infosec standards such as SOC 2, ISO 27001, GDPR, and the like with ease. With the help of the Scrut platform, customers reduce their manual effort for security and compliance tasks by 70% and build real-time visibility of their security posture. Founded by IIT/ISB/McKinsey alumni, the founding team has over 15 years of combined Infosec experience. Scrut is built out of India for the world, with customers across India, APAC, North America, Europe and the Middle East. Scrut is backed by Lightspeed Ventures, MassMutual Ventures and Endiya Partners, along with prominent angels from the global SaaS community. Personal traits we are looking for:<ul><li>Are you naturally curious and willing to pick up new skills?</li><li>Do you get excited about solving interesting problems?</li><li>Do you have deep empathy for the end-user and are willing to talk to customers to reach a deep understanding of the problem?</li><li>Can you verbalize several proposed solutions for a given problem? Earnest to collaborate but defaults to action and can autonomously figure out the solution to a problem.</li><li>Are you opinionated but enjoying the benefits of being a generalist and not tied down to a specific language, framework, or particular process?</li><li>Most importantly, do you have clarity about things?</li></ul> Technical skills <ul><li>Strong proficiency in JavaScript, including DOM manipulation and the JavaScript object model</li><li>4-5 Years of work experience</li><li>Thorough understanding of React.js and its core principles</li><li>Experience with popular React.js workflows (such as Flux or Redux)</li><li>Comfortable with RESTful APIs</li><li>Knowledge of modern authorization mechanisms, such as JSON Web Token</li><li>Familiarity with modern front-end build pipelines and tools</li><li>Bonus: Experience building SaaS applications</li></ul> While we do not expect you to have experience in our current tech stack, it is a bonus if you do — you can start contributing sooner. Our&nbsp;tech stack&nbsp;is:&nbsp;nodejs, Express,nextjs, react, and DynamoDB.<h2>Why should this job excite you?</h2><ul><li>Opportunity to make an early impact on one of the most promising, high-growth SaaS startups in India</li><li>A high-performing action-oriented team&nbsp;</li><li>Immense exposure to the founders and the leadership</li><li>Opportunity to shape the future of B2B SaaS Content Marketing with YOUR innovative ideas</li><li>The competitive compensation package, benefits, and employee-friendly work culture</li></ul>

About the Job,	 Business Analyst - Customer Success will play a key role in driving Customer	 Success by nurturing customers in our rapidly growing business. The mission of	 Scrut Automation's Customer Success team is to transform our customer's	 compliance journey.	 	 Responsibilities	 	 ● Own Customer Life Cycle & Account Management – from Sales Handover,	 Oversee & Ensure smooth on-boarding, Consistent Engagement with(MBRs	 and QBRs) building a Relationship of Trust & Transparency	 	 ● Onboard customers with Integration support and driving adoption of the	 	 ● Represent the voice of the customer and inﬂuence the product development	 	 ● Empathise with every aspect of the customer experience, putting customer's	 	 product	 	 roadmap	 	 needs ﬁrst	 	 ● Rely heavily on data and analytics to identify customers at risk and engage	 	 proactively to mitigate churn risk	 	 ● Track programs to move towards Perfect 10 (10 on a scale of 10 in customer	 	 satisfaction) and to establish new capability	 	 ● Become a product expert on Scrut Automation and how our platform can be	 used to improve security posture through our standard offerings (SOC2,	 ISO27001, PCI DSS, HIPAA, CCPA and GDPR)	 	 Requirements	 	 ● Have 2-4 years of experience in Customer Success or Account Management	 	 at a SaaS company	 	 ● Have experience in the cybersecurity or compliance industry	 ● Have clear and thoughtful communication skills, with a strong critical thinking	 	 ● Problem-solving ability and customer-centric outlook	 ● Be comfortable with talking through technical concepts with a technical	 	 ability	 	 audience	 	 ● Have a keen ability to multitask	 	 ● Have an outstanding work ethic and know when/how to ask for help when you	 	 need it	 	 About Us	 	 Scrut Automation is an information security and compliance monitoring platform,	 aimed at helping small and medium cloud-native enterprises develop and maintain a	 robust security posture, and comply with various infosec standards such as SOC 2,	 ISO 27001, GDPR, and the like with ease. With the help of the Scrut platform,	 customers reduce their manual effort for security and compliance tasks by 70%, and	 build real-time visibility of their security posture.	 	 Founded by IIT/ISB/McKinsey alumni, the founding team has over 15 years of	 combined Infosec experience. Scrut is built out of India for the world, with customers	 across India, APAC, North America, Europe and the Middle East. Scrut is backed by	 Lightspeed Ventures, MassMutual Ventures and Endiya Partners, along with	 prominent angels from the global SaaS community.	 	 Why should this job excite you?	 	 ● Opportunity to make an early impact on one of the most promising,	 	 high-growth SaaS startups in India	 	 ● Flat-hierarchical, performance-driven culture	 ● Rapid growth and learning opportunity	 ● Comprehensive medical insurance coverage	 ● A high-performing action-oriented team	 ● Immense exposure to the founders and the leadership	 ● Opportunity to shape the future of B2B SaaS team with YOUR innovative ideas	 ● The competitive compensation package, beneﬁts, and employee-friendly work	 	 culture	 	 