Company Overview

Sheetal Cool Products Limited (SCPL) is an FMCG company nestled in Amreli, Gujarat, dedicated to superior quality manufacturing. We offer a wide range of products including ice creams, dairy products, namkeen, snacks, bakery products, frozen food, and spices. With our commitment to hygiene, safety, and innovation, we aim to provide high-grade products at a great value for our customers.

Job Overview

Full-Time Tele Sales Executive position available in Ahmedabad, Gujarat, India. Sheetal Cool Products Limited (SCPL) is seeking a motivated and skilled individual to join our sales team. The ideal candidate should have 1 to 3 years of experience in tele sales, excellent communication skills, and a strong passion for achieving sales targets.

Qualifications and Skills

• 1 to 3 years of experience in tele sales or a similar role
• Excellent communication and interpersonal skills
• Ability to persuade and influence customers
• Strong customer service skills
• Target-oriented mindset
• Good computer skills and familiarity with CRM software
• Ability to handle rejection and overcome objections
• Proactive and self-motivated
• Fluency in local languages (Gujarati) is preferred

Roles and Responsibilities

• Make outbound calls to potential customers and promote our products
• Provide product information, answer customer questions, and address concerns
• Upsell and cross-sell products to maximize sales opportunities
• Meet or exceed monthly sales targets
• Build and maintain strong customer relationships
• Document and update customer records in the CRM system
• Collaborate with the sales team to achieve overall sales objectives
• Stay updated on product knowledge and industry trends
• Handle customer complaints and resolve issues in a timely manner
• Follow the company's sales policies and procedures