Job Overview

We are seeking a dedicated and professional Receptionist to join our team at Wellsprings Academy School. As a Receptionist, you will be the first point of contact for visitors and clients, providing outstanding customer service and ensuring smooth operations at our front desk. This is a full-time position based in Bangalore, Karnataka, India.

Qualifications and Skills

• 1 to 3 years of experience as a Receptionist or in a similar role
• Excellent communication and interpersonal skills
• Strong customer service orientation
• Proficient in Microsoft Office Suite (Word, Excel, Outlook)
• Ability to multitask and prioritize tasks effectively
• Attention to detail and strong organizational skills
• Professional appearance and demeanor
• Ability to work independently and as part of a team
• Knowledge of office equipment operation and basic administrative tasks
• Fluency in English and a local language

Roles and Responsibilities

• Greet and welcome visitors and clients in a friendly and professional manner
• Answer and direct phone calls, take messages, and handle inquiries
• Manage the front desk area, including keeping it clean and organized
• Schedule and coordinate appointments and meetings
• Assist with administrative tasks, such as filing, data entry, and document preparation
• Maintain office supplies and equipment inventory
• Handle incoming and outgoing mail and packages
• Provide general administrative support to all departments as needed
• Ensure a positive and welcoming atmosphere for all visitors and clients
• Handle customer complaints or issues and escalate them as necessary