Service Now Developer:

Note: CAD certification is mandatory

Basic Qualifications

• 5+ years of relevant work experience and a bachelor's degree

Preferred Qualifications:

• 4+ years of in-depth configuration and development experience across all core ServiceNow models. (Incident Management, Problem Management, Change Management, Knowledge Management, AHA, GRC, CMDB, HR Service Management, Agent Workspace, Agent Chat, Walk-up Experience, Advance Work Assignment, Catalog Request and Service Portal).
• In-depth experience with JavaScript, AJAX, XML, JSON, CSS, REST, SOAP and HTML.
• Knowledge working with AngularJS, NodeJS and Glide Stack APIs.
• Good to have knowledge on Java, C# and Gen AI.
• Knowledge of APIs, Web Services and Standard Relational Database concepts required.
• Knowledge and experience working with ServiceNow Security features, administering Users, Roles, Groups, ACLs.
• Strong understanding of ServiceNow Best Practices.
• Strong analytical skills with the ability to extensively analyze business processes and workflows.
• Advanced ServiceNow technical skill - UI Policies, UI Macros, UI Pages, Client Scripts, Script Includes, Business Rules, Mid Server Configuration & Architecture, Import Sets, Transform Maps and Update sets.
• Good to have CSA (Certified Service Now Admin), CIS (Certified Implementation Specialist) or CAD (Certified Application Developer).
• Effective communication with customers, system administrators, team members and management and use sound judgment when considering enterprise impacts of technical decisions.
• Good communication skills to work effectively with team members, support personnel, management and customers in geographically dispersed locations and ability to work as part of a team as well as independently