Job Title: Application Support Engineer

Openings: 3

Experience: 1-3 Years

Job Summary:

We are looking for skilled Application Support Engineers to join our team and work under the guidance of the Application Support Lead. The ideal candidates will have a strong background in application support, database management, and troubleshooting. You will be responsible for monitoring application performance, resolving issues, and assisting with database queries and documentation.

Requirements :

Linux server knowlegdge

Linux commands

App Deployment 

Key Responsibilities:

 Application Monitoring: Monitor application performance and respond to alerts, ensuring high availability and reliability of applications.

 Troubleshooting: Diagnose and resolve application issues, working closely with the Application Support Lead and other team members to ensure timely resolution.

 Database Management: Assist in writing and optimizing SQL queries for MS SQL and PostgreSQL, focusing on performance and indexing.

 Documentation: Contribute to the creation and maintenance of support documentation, including troubleshooting guides and RCA documents.

 Collaboration: Work with the Application Support Lead and engineering teams to identify areas for improvement and implement solutions.

 User Support: Provide technical support to users, addressing their inquiries and assisting them with application-related issues.

 Deployment Support: Assist in application deployments using Docker, ensuring smooth transitions and minimal disruptions.

Qualifications:

 Bachelor’s degree in Computer Science, Information Technology, or a related field (or equivalent experience).

1-3 years of experience in application support, database management, or a related field.

 Proficiency in MS SQL and PostgreSQL, with hands-on experience in writing and optimizing SQL queries.

 Familiarity with Docker for application deployment.

 Strong problem-solving skills and a proactive approach to troubleshooting.

 Excellent communication skills, with the ability to convey technical information effectively to both technical and non-technical stakeholders.