Job Title: Trainee Supervisor - Housekeeping

Location: South Goa

Department: Housekeeping

Key Responsibilities:

1. Training and Development:

• Participate in structured training programs to gain knowledge of supervisory responsibilities and company operations.
• Shadow experienced supervisors to learn effective management techniques and best practices.

1. Team Supervision:

• Assist in managing and leading a team of employees, providing guidance and support as needed.
• Learn to delegate tasks effectively, ensuring team members are working efficiently and meeting performance standards.

1. Operational Management:

• Support daily operational activities, including scheduling, inventory management, and quality control.
• Learn to identify and resolve operational issues to ensure smooth and efficient workflow.

1. Performance Monitoring:

• Observe and assist in monitoring team performance, providing feedback, and implementing improvement plans as needed.
• Assist in conducting performance reviews and addressing employee concerns.

1. Compliance and Safety:

• Ensure adherence to company policies, procedures, and regulatory requirements.
• Learn and enforce safety protocols to maintain a safe working environment.

1. Customer Service:

• Provide support in addressing customer inquiries, concerns, and complaints to ensure high levels of customer satisfaction.
• Learn to handle challenging customer interactions and resolve issues effectively.

1. Reporting and Documentation:

• Assist in preparing reports on team performance, operational metrics, and other relevant data.
• Maintain accurate records and documentation as required by company standards.

Qualifications:

• Education: High school diploma or equivalent required; Associate’s or Bachelor’s degree in Business Management or a related field preferred.
• Experience: Previous experience in a customer service or supervisory role is a plus but not required.

Benefits:

• Competitive salary and benefits package.
• Opportunities for professional growth and career advancement.
• Training and development programs.

Interested candidates kindly contact on 9209004362