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Front Office Associate

Colva
South Goa
Benaulim
Hybrid
Full-Time
Fresher: Less than 1 year
Posted on Aug 09 2024

About the Job

Skills

Customer Service
Communication Skills
Organizational Skills
Attention to Detail
Multi-tasking
Computer Skills
Time Management
Professionalism

We at Sanda Hotels Goa are hiring for the below position.  


Job Title: Front Office Associate


Job Summary:


We are seeking a friendly, organized, and detail-oriented Front Office Associate to join our team. As the first point of contact for our guests, you will be responsible for providing exceptional customer service, handling front desk operations, and ensuring a smooth and comfortable stay for our guests.


Responsibilities:


- Greet guests upon arrival and departure

- Check guests in and out, handling room assignments and key cards

- Answer phone calls and respond to guest inquiries

- Process payments and handle cash transactions

- Maintain accurate records

- Coordinate with other departments (housekeeping, maintenance, etc.)

- Provide information on hotel services and amenities

- Assist guests with directions and local information

- Maintain a clean and organized front desk area

- Follow hotel policies and procedures

- Work collaboratively with the front office team


Requirements:


- minimum 6 months experience 

- Basic computer skills 

- Excellent communication and customer service skills

- Ability to work in a fast-paced environment

- Organizational and time management skills

- ⁠Freshers can also apply 



Location : Sernabatim Colva South Goa 

 

Interested candidates kindly send across your CV to :hrrecruiter1@sandahotels.com or 7030901619

About the company

Sanda Hotels is a group of Premier hotels in South Goa and is a part of the UK MNC Sanda group of Companies, which has its presence in India and UK. Sanda has multiple business interests, in areas like Health Care Products and Services, wellness retreats, Leisure resorts & Spas, Training & Development and Publication. Sanda Hotels focuses on a complete vacation and wellbeing, for domestic and inte ...Show More

Industry

Hotels and Motels

Company Size

501-1000 Employees

Headquarter

Colva, Goa

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